Monthly Archives: June 2018

 

Politics In The Workplace Survey (Zimbabwe) June 2018

Zimbabwe’s 2018 general elections are around the corner and they have been a source of heated debates, locally and abroad. In the workplace, political discussions seem to be the order of the day. Approximately a month from the elections, our country may be polarized by politics as never before. This survey sought to measure the […]

Poor Organisational Structures Affect Performance

People say structure follows the strategy and that is true. You should leverage your organisational structure to deliver on your strategy. In practice, though strategies change more frequently, organisations are rarely structured to follow the strategic priorities of the business. Most structures we see in practice are meant to serve personal interests of executives instead […]

When customer service training is a waste of time

A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]

Survey Report: Sexual Harassment Survey 2018

In a bid to continuously provide a work environment in which all individuals are treated with respect and dignity, sexual harassment at work should be eradicated. This particular research sought to estimate the prevalence of sexual harassment in the work place and how well employees are aware of their rights with regards to sexual harassment […]
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