Articles
The right procedures for selecting a CEO and other Executive Director level staff
Looking at our situation in Zimbabwe we have seen of late most senior executives being dismissed for various reasons. Some of the reasons are genuinely related to poor performance but a large number of these are on the basis of personality clashes between the Board and the concerned executives. In this article, I want to […]
The Interview is not the best way to select employees
The most popular method used by organisations to select employees is the interview method. Despite this popularity, scientific evidence shows that the interview method is the most unreliable way to select employees. So why is it popular, why is it unreliable and what can be done about these shortcomings? Before answering these questions I want […]
The role of HR in organisational transformation: Q & A with Dave Ulrich
I engaged the renowned Human Resources guru Dave Ulrich to get his thoughts on the role of HR in organisational transformation in our operating context and what organisations can to do leverage on their human resource. I once brought Dave Ulrich to Zimbabwe for the IPC Regional Human Resources Summit on the 23rd of March […]
It is time to rethink how we are setting salaries
The biggest challenge facing Zimbabwean organisations today is to manage wages and salaries against the worsening economic environment. This is the time for the country, industry and individual organisations to rethink their remuneration systems. The major problems which I have alluded to in my previous articles are that wages and salaries are based on […]
Why are companies struggling to implement performance management systems?
In this article I want to share my experience in implementing performance management systems and why companies fail to build a performance culture. At face value every organisation wants to claim that they have a functional performance management system, however, in reality there is no value added to the business by the performance management systems. […]
It matters to be the Best Employer
Being a best employer should be of concern to every organisation. Building a good employer brand ensures that the organisation will be able to attract and retain competent employees. With unprecedented staff turnover and brain drain it is imperative for organisations to create an environment that allows employees to be engaged in their work. Organisations […]
What every CEO needs to know about employee remuneration
Employee remuneration, besides it being one of the major expenses most businesses incur, very few CEOs understand how it should work. They rely mostly on the human resources manager for advice. This is all good but it’s better to get advice when you have a basic understanding of remuneration systems to avoid being misled. Pay structure […]
Is Talent and Performance Portable?
Let us start by defining talent in order to put context into this discussion. I know most HR people want to look at talent as every employee in their organisation. That approach to talent management does not give the maximum impact on your business. Talented people are able to achieve the same or better than […]
Poor Organisational Structures Affect Performance
People say structure follows the strategy and that is true. You should leverage your organisational structure to deliver on your strategy. In practice, though strategies change more frequently, organisations are rarely structured to follow the strategic priorities of the business. Most structures we see in practice are meant to serve personal interests of executives instead […]
When customer service training is a waste of time
A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]
