Tag: Capitalk 100.4 FM

 

Interpreting Salary Survey Data

A salary survey is the process by which internal job descriptions are matched to external jobs with similar responsibilities to identify the market rate for each position. Failure to remunerate employees comparably results in failure to attract key talent as well as an exodus of your employees to your competitors. Therefore, it is imperative that […]

The right procedures for selecting a CEO and other Executive Director level staff

Looking at our situation in Zimbabwe we have seen of late most senior executives being dismissed for various reasons. Some of the reasons are genuinely related to poor performance but a large number of these are on the basis of personality clashes between the Board and the concerned executives. In this article, I want to […]

The Interview is not the best way to select employees

The most popular method used by organisations to select employees is the interview method. Despite this popularity, scientific evidence shows that the interview method is the most unreliable way to select employees. So why is it popular, why is it unreliable and what can be done about these shortcomings? Before answering these questions I want […]

It is time to rethink how we are setting salaries

The biggest challenge facing Zimbabwean organisations today is to manage wages and salaries against the worsening economic environment. This is the time for the country, industry and individual organisations to rethink their remuneration systems.   The major problems which I have alluded to in my previous articles are that wages and salaries are based on […]

Why are companies struggling to implement performance management systems?

In this article I want to share my experience in implementing performance management systems and why companies fail to build a performance culture. At face value every organisation wants to claim that they have a functional performance management system, however, in reality there is no value added to the business by the performance management systems. […]

When customer service training is a waste of time

A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]

Why workforce planning matters for every business

Memory Nguwi caught up with Tracy Smith (USA) to explore how workforce planning can help businesses reduce workforce management risk. She is an expert on analytics (HR, diversity, supply chain, purchasing, quality, customer service, ops), a business author, and speaker. She regularly advises companies on how to apply analytics in a practical and cost-effective way. […]

Why some organisations always hire the wrong people

The cost of making wrong hiring decisions is enormous but we still find organisations not paying attention to how they bring in new employees into the organisation. In most businesses, the quality of the people in the organisation is the single most important contributor to business performance more than access to capital and other resources.  […]

What drives unethical behaviour in Board Members and Executives

Sometimes I get puzzled when I see organisations spending a lot of money training Non- Executive Directors and Executives Directors specifically targeting to reduce unethical conduct.  I guess the belief in those championing such training is that these senior executives are involved in unethical behaviour because they do not know what is right and wrong. […]

Are leaders born or bred?  A Perspective from an Organisational Development Expert

Memory Nguwi caught up with one of the leading Organisation Development Experts from the USA and explored what makes a leader. Gilmore Crosby is the President at Crosby & Associates – Leadership and Organisation Development Experts MN: What is leadership? GC: While there are many possible answers, such as the ability to inspire others to […]
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