Tag: Customer Service

 

When customer service training is a waste of time

A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]

Take a look at the current cost of living dashboard, representing the real time costs incurred by the Zimbabwean citizens. The dashboard shows costs at different levels of employment that is Executives, Middle Management and Lower levels.

Take me to the Dashboard

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