Tag: Customer Service

 

When customer service training is a waste of time

A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]

 

Industrial Psychology Consultants is conducting an Attachment Experience Survey.

We would like your views on how your attachment was. Please share your views here:

https://www.surveymonkey.com/r/AttachmentExp

Show Buttons
Hide Buttons