Tag: Memory Nguwi

 

The Interview is not the best way to select employees

The most popular method used by organisations to select employees is the interview method. Despite this popularity, scientific evidence shows that the interview method is the most unreliable way to select employees. So why is it popular, why is it unreliable and what can be done about these shortcomings? Before answering these questions I want […]

The role of HR in organisational transformation: Q & A with Dave Ulrich

I engaged the renowned Human Resources guru Dave Ulrich to get his thoughts on the role of HR in organisational transformation in our operating context and what organisations can to do leverage on their human resource. I once brought Dave Ulrich to Zimbabwe for the IPC Regional Human Resources Summit on the 23rd of March […]

It is time to rethink how we are setting salaries

The biggest challenge facing Zimbabwean organisations today is to manage wages and salaries against the worsening economic environment. This is the time for the country, industry and individual organisations to rethink their remuneration systems.   The major problems which I have alluded to in my previous articles are that wages and salaries are based on […]

Why are companies struggling to implement performance management systems?

In this article I want to share my experience in implementing performance management systems and why companies fail to build a performance culture. At face value every organisation wants to claim that they have a functional performance management system, however, in reality there is no value added to the business by the performance management systems. […]

Is Talent and Performance Portable?

Let us start by defining talent in order to put context into this discussion. I know most HR people want to look at talent as every employee in their organisation. That approach to talent management does not give the maximum impact on your business. Talented people are able to achieve the same or better than […]

Politics In The Workplace Survey (Zimbabwe) June 2018

Zimbabwe’s 2018 general elections are around the corner and they have been a source of heated debates, locally and abroad. In the workplace, political discussions seem to be the order of the day. Approximately a month from the elections, our country may be polarized by politics as never before. This survey sought to measure the […]

Poor Organisational Structures Affect Performance

People say structure follows the strategy and that is true. You should leverage your organisational structure to deliver on your strategy. In practice, though strategies change more frequently, organisations are rarely structured to follow the strategic priorities of the business. Most structures we see in practice are meant to serve personal interests of executives instead […]

When customer service training is a waste of time

A number of organisations spend big on customer service training with the hope that the business will benefit in terms of new business and customer retention. However, in reality, the benefits are very minimal if any. The reason why customer service does not work in most cases is due to the approach used to deal […]

Survey Report: Sexual Harassment Survey 2018

In a bid to continuously provide a work environment in which all individuals are treated with respect and dignity, sexual harassment at work should be eradicated. This particular research sought to estimate the prevalence of sexual harassment in the work place and how well employees are aware of their rights with regards to sexual harassment […]

Why workforce planning matters for every business

Memory Nguwi caught up with Tracy Smith (USA) to explore how workforce planning can help businesses reduce workforce management risk. She is an expert on analytics (HR, diversity, supply chain, purchasing, quality, customer service, ops), a business author, and speaker. She regularly advises companies on how to apply analytics in a practical and cost-effective way. […]
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