ICT Administrator

Main Duties:

• Maintain all business applications to ensure availability.
• Configure and manage company networks
• Manage the company’s network domains
• Manage the company’s computer security system
• Resolve IT requests by users within reasonable time
• Carry out routine maintenance of all servers and PCs as per I.T. policy
• Monitor and attend the helpdesk platform
• IT budgeting and cost monitoring and control
• Maintaining service level agreement and metrics with third-party vendors and service providers

Qualifications:

• Degree in Computer Science or equivalent.
• Certifications in Networking, Microsoft Products, Service Level Management/ ITIL
• At least 3 years experience in a similar role