Customer Service Coordinator

Basic Function

• Receives and sends communication on orders mainly on E-mail, from customers and/or other stakeholders
• Total customer account management
• Customer Order and document tracking
• Customer financial status tracking
• Maximum use of computer programs for increased productivity
• Analyses and offers customers beneficial technical solutions to on customs clearance

Qualifications

• Degree in Administration, Marketing, Public relations or Communication
• Diploma in Customs Legislation & Procedures or any Dip. in Shipping
• At least 3 years’ experience
• Clean Class 4 Drivers Licence