E-Channels Manager

Key focus of the role:

This role is reponsible for the development, implementation, enhancement and support of the Bank`s E-Banking products/ services and digital channels. The incumber carries out business analysis pertaining to the bank`s retail products, tracking emerging trends, utilisation of products, market analysis and business intelligence gathering.

Qualifications and Experience:

• Bachelor`s degree in Business, Banking, Economics, Accounting and or ICT
• High levels of computer literacy, report writing and data analytics
• Ability to work with core banking system, postilion and related MIS to extract meaningful data for decision making
• Minimum of 5 years banking experience, with 3 years in the area of E-Banking and or Business Analysis and New Product Development

Personal Attributes:

• Strong relationship management and interpersonal skills
• Strong influencing and negotiation skills
• Driven to deliver real value and quality service to a demanding and diverse client base
• Confident and self-motivated
• Organised and structured approach with ability to multi-task

Competencies:

Strategic, Innovation (perspective), Customer centricity, Leading with Influence, Collaboration (Relating), Execution, Personal Mastery (Learning), Technical