State of Performance Management Systems in Zimbabwe

Summary of Key Findings:

• 31% of participating organisations use the balanced scorecard system.


• 26% of the participating organisations are using custom made systems.


• 100% of the participating organisations from the retail industry do not use any performance management system.


• 37% of the participants perform appraisals half-yearly, while 5% perform on an ad hoc basis.


• 87% of the participants set their performance goals in line with the organisation strategy.


• 52% of the participants do not link pay to performance.


• 9 Sectors that had participants in this survey do not have an automated performance management system.


• The primary concern raised by participants as the challenge in performance management is the lack of fairness in the performance reviews.