Our client is seeking a vigilant and hardworking individual who will be responsible for Marketing and bringing in new business to a new Travel Agency and maintaining existing clientele.
Major Responsibilities:
- Marketing travel agency products to corporates and leisure clients
- Coordinating and booking airline / accommodation / transportation reservations for individuals, groups, and businesses while responding to and resolving customer questions and concerns
- Cultivating and sustaining excellent relationships with clients, carefully assessing their needs to ensure the most appropriate travel arrangements and surpass their expectations.
- Demonstrating a consistent dedication to providing world-class customer service and maximizing satisfaction and retention coordinating travel arrangements encompassing various global destinations, modes of transportation, and price points for diverse customers to generate significant revenue growth
Experience/Education Requirements:
- Proven commitment to delivering the highest caliber of travel planning and support, as well as extensive record of success within the travel / tourism industry
- Superior communication and multitasking skills
- A Level with 6 years’ experience in a Travel Agency set up
- Marketing Diploma/Degree or IATA advanced Diploma
- Clean Driver`s licence a must
- Strong analytical skills, initiative, and ability to think creatively.
- Able to work extended hours on occasions when required
- Own vehicle essential
- Amadeus or Galileo trained
- Able to process refunds, reissues and reconfirmations