Customer Liaison Officer

A customer liaison acts as a focal point for customer problems, questions or concerns. They coordinate with the proper company personnel to provide timely and accurate answers for the customers. This position requires good people skills.

Education

This position usually requires a bachelor’s degree in business or a related major.

Experience

Applicants are required to have several years of experience in working with customers in a help desk or customer service capacity.

Skills

Customer liaisons must possess good communication skills, both verbally and written. The applicant must have a professional demeanor.